Terms of service


1. scope of application

These General Terms and Conditions ("GTC") apply to all online purchases made by the customer on the website of Matica Cosmetics GmbH & Co KG under the URL www.matica-cosmetics.de and / or www.matica-cosmetics.com. The version valid at the time of the order is authoritative. Any deviating conditions of the buyer shall only apply in the event of prior written confirmation by Matica Cosmetics GmbH & Co Kg.

The text of the general terms and conditions is available to the customer for downloading or printing on the internet page.

2. selection of the product

By clicking on the product on the website, the customer receives a product description and information on the use of the product.

By clicking the button ["Add to cart"], the customer can collect the products he/she wishes to purchase in a virtual shopping cart without obligation and is not subject to any payment obligation. The customer can remove the contents of the shopping cart at will from the shopping cart until the order confirmation by clicking the button ["Remove"].

If the customer wishes to purchase the goods in the shopping cart, he can click the button ["Checkout"]. The customer then enters his name and the delivery address. Further optional details are marked accordingly with "(optional)". The customer then selects the payment method and clicks on the button ["check details"] to continue. The customer can check his order and the entries.

Only then does he click on the button ["Order subject to payment"].

3. conclusion of contract

Every customer can select and order products on the Internet site www.matica-cosmetics.de and/or www.matica-cosmetics.com in accordance with these General Terms and Conditions.

The product presentations on www.matica-cosmetics.de and/or www.matica-cosmetics.com do not represent a binding offer, but a non-binding invitation to submit an offer.

The selection of products into the shopping cart by the customer is not binding. Before sending the order, the customer can change the order at any time free of charge. Only when clicking on ["order subject to payment"] does the customer place a binding order for the goods in the shopping cart.

The purchase contract between the customer and Matica Cosmetics GmbH & Co Kg only comes into effect with the submission of the order confirmation from Matica Cosmetics GmbH & Co Kg, which is sent to the customer by e-mail.

Should the order confirmation contain typing or printing errors or the price fixing be based on technically caused transmission errors, Matica Cosmetics GmbH & Co Kg is entitled to contest. Payments already made will be refunded immediately.

The offered products are intended for private use and can only be purchased in quantities customary in the house via the online shop. The number of pieces of the order of a product via the online shop can therefore be limited to a certain number of pieces, but is indicated by Matica Cosmetics GmbH & Co Kg on the corresponding product page. A higher order can be placed on individual request to info@matica-cosmetics.de .

4. price

The prices on the website are stated in euros as fixed prices including the applicable statutory value added tax.

The product prices do not include shipping costs.

5. shipping costs

All information on availability, dispatch and delivery dates of a product are approximate values and are not binding.

For orders to Germany and Austria there are no shipping and packaging costs.

The shipping costs are also waived if the customer buys at least one product within the scope of the individual sales contract, the delivery of which is free of charge.

The shipping costs (postage & packaging) to EU member states other than Germany are 12.90 €.

Deliveries within Europe to non-EU countries may incur additional duties, taxes and fees. These are to be borne by the customer.

6. execution of the sales contract

As far as the products are available, Matica Cosmetics GmbH & Co Kg delivers the desired products within 2-4 working days after receipt of the order.

In case of unavailability of the desired products, Matica Cosmetics GmbH & Co Kg informs the customer about this. In agreement with the customer and as far as this is reasonable for the customer, Matica Cosmetics GmbH & Co Kg will make a partial delivery. Should it come to several deliveries in fulfilment of an order due to different delivery dates, the customer has to bear delivery costs only once. Matica Cosmetics GmbH & Co Kg bears the costs for each further delivery.

Should the ordered product be permanently unavailable, Matica Cosmetics GmbH & Co Kg will not make a declaration of acceptance and inform the customer accordingly. If the customer has already paid the purchase price, Matica Cosmetics GmbH & Co Kg shall refund this immediately.

7. payment
The purchase price is due immediately after clicking the button ["Pay order"].
The customer can choose between the following payment methods: Payment with Mastercard or VISA, Apple Pay or with PayPal. atica Cosmetics GmbH & Co Kg reserves the right to change the available payment methods at any time.
If third party providers are assigned with the payment processing, e.g. Paypal, their general terms and conditions apply for their services.
When paying by credit card (Visa or MasterCard) the customer has to choose the appropriate card during the order process and enter the required data in the fields provided. With this type of payment, the customer's account is debited when the order is completed.
When paying by Paypal, the customer logs in to Paypal with his personal login data during the course of the purchase process and authorizes the payment. The order is considered paid and processed immediately after completion of the order.
In case of default of payment, the customer who purchases for private use is obliged to pay default interest H.v. for the year 5% percentage points above the base interest rate to atica Cosmetics GmbH & Co Kg, unless atica Cosmetics GmbH & Co Kg can prove a higher interest rate.

8. reservation of proprietary rights
The goods remain property of atica Cosmetics GmbH & Co Kg. until the complete payment of the purchase price. Prior to the transfer of ownership, a pledge, transfer by way of security, processing or transformation is not permitted without the consent of atica Cosmetics GmbH & Co Kg.

9. picture right
All picture rights of the product presentations are reserved by atica Cosmetics GmbH & Co Kg. A use without explicit approval is not allowed.

11. warranty
atica Cosmetics GmbH & Co Kg expressly points out that there can be differences between the products displayed on the website and the appearance of the delivered goods. Such deviations do not justify claims for defects, as long as they do not concern the quality of the delivered products.
The customer is entitled to the legal warranty rights in §§ 433 ff. BGB are entitled to.

12. liability
atica Cosmetics GmbH & Co Kg is liable without limitation for intent and gross negligence. atica Cosmetics GmbH & Co Kg is only liable for slight negligence in the case of violation of essential obligations, the violation of which endangers the achievement of the purpose of the contract, or for the violation of obligations, the fulfilment of which makes the proper execution of the contract possible in the first place and on the observance of which the customer may regularly rely. In this case atica Cosmetics GmbH & Co Kg is only liable for the foreseeable, contract-typical damage.
The above limitations of liability do not apply in case of injury to life, body and health, for a defect after assumption of a guarantee for the quality of the product and in case of fraudulently concealed defects. Liability under the Product Liability Act remains unaffected.

13. final provisions
The contract language is German.
The law of the Federal Republic of Germany shall apply, in accordance with the UN Convention on Contracts for the International Sale of Goods.
Should any provision of these General Terms and Conditions be or become void, the remaining provisions of these General Terms and Conditions shall remain effective. The invalid or missing provisions shall be replaced by the respective legal regulations.